Last updated: 15 July 2026
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you can cancel an order within 14 days without giving a reason — unless you consented at checkout to immediate delivery and your report has already been delivered (see our Refund Policy). To cancel, you can use the form below, or simply tell us in a clear statement through our Contact Us form — using this exact form is never required.
Complete and return this form only if you wish to withdraw from the contract.
To: Sorted Cars Ltd, 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE — or via our Contact Us form:
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*]:
Vehicle report order reference (or vehicle registration): ______________________
Ordered on [*]/received on [*]: ______________________
Name of consumer(s): ______________________
Address of consumer(s): ______________________
Signature of consumer(s) (only if this form is notified on paper): ______________________
Date: ______________________
[*] Delete as appropriate
If at checkout you expressly consented to immediate delivery and acknowledged that you would lose your right to cancel once your report was delivered, the cancellation right no longer applies to a delivered report. Our Refund Policy explains when a refund is still due — including the automatic refund of any section we could not deliver. You can still use this form for an order that has not yet been delivered.
We will acknowledge your cancellation within 5 working days. Where a refund is due, we will process it to your original payment method within 14 days of receiving your request.